About CPNI

Federal law and FCC regulations require stricter procedures to verify the identity of callers who want to discuss Buckeye Phone services or Customer Proprietary Network Information ("CPNI") that includes call information such as use of services, specific calls, date and time of call, as well as general billing information.

Customers must provide a five-digit security code in order to discuss call information.

Email: askus@cablesystem.com

You may write to us at: Buckeye Broadband CPNI Policy 5566 Southwyck Blvd. Toledo, OH 43614.

Billing

Billing/Payment Notices:

Billing Terms & Conditions of Service (TOS) (PDF)

Billing Terms and Conditions for Credit Card Payments and Electronic Communications (PDF)

Mailing Address

Buckeye Broadband
5566 Southwyck Blvd. Toledo, Ohio 43614
419.724.9800

Buckeye Broadband
409 East Market St. Sandusky, Ohio 44870
419.627.0800